Position title
Collections Agent II
Description
Elevate your career as a Level II Collections Agent with our team in Tucker, GA. We're seeking experienced individuals who are ready to dive in and make a significant impact. In this role, you'll manage a portfolio of accounts, making outbound calls through traditional methods or a dialer system, and expertly handling inbound calls. Your ability to close deals and secure payments will be rewarded with a competitive hourly wage and exciting daily incentives (spiffs). We value your experience, and you'll receive in-house paid training to ensure a seamless transition into our specific policies and successful collection strategies.
Responsibilities
- Engage Clients: Make outbound calls and take inbound calls to discuss past-due accounts with professionalism and empathy.
- Negotiate Solutions: Work with clients to establish payment arrangements and resolve outstanding balances.
- Document Accurately: Meticulously record all call activities and account updates in our system.
- Meet Goals: Consistently achieve daily, weekly, and monthly collection targets.
- Adhere to Standards: Follow all company policies and compliance guidelines strictly.
Qualifications
- 1+ Yr. Proven Track Record in Collections, Call Center Customer Service, or Sales
- High School Diploma or Equivalent
- Strong Communication Skills
- Basic Computer Skills
- Comfort on the Phone
- Negotiation Skills (a Plus)
- Goal-Oriented
- Team Player & Independent Worker
- Comfortable Sitting for Long Periods
- Bilingual / Spanish (a Plus)
Job Benefits
- Competitive Pay
- Bonus Pay
- Daily Spiffs
- 1099 Contractor
Employment Type
Full-time, Contractor
Industry
Collections
Job Location
Tucker, GA
Working Hours
9 AM - 5 PM
Base Salary
$13-$15 Per hour
Date posted
July 14, 2025
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