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19th Ave New York, NY 95822, USA
Position title
Collections Agent II
Description

Elevate your career as a Level II Collections Agent with our team in Tucker, GA. We're seeking experienced individuals who are ready to dive in and make a significant impact. In this role, you'll manage a portfolio of accounts, making outbound calls through traditional methods or a dialer system, and expertly handling inbound calls. Your ability to close deals and secure payments will be rewarded with a competitive hourly wage and exciting daily incentives (spiffs). We value your experience, and you'll receive in-house paid training to ensure a seamless transition into our specific policies and successful collection strategies.

Responsibilities
  • Engage Clients: Make outbound calls and take inbound calls to discuss past-due accounts with professionalism and empathy.
  • Negotiate Solutions: Work with clients to establish payment arrangements and resolve outstanding balances.
  • Document Accurately: Meticulously record all call activities and account updates in our system.
  • Meet Goals: Consistently achieve daily, weekly, and monthly collection targets.
  • Adhere to Standards: Follow all company policies and compliance guidelines strictly.
Qualifications
  • 1+ Yr. Proven Track Record in Collections, Call Center Customer Service, or Sales
  • High School Diploma or Equivalent
  • Strong Communication Skills
  • Basic Computer Skills
  • Comfort on the Phone
  • Negotiation Skills (a Plus)
  • Goal-Oriented
  • Team Player & Independent Worker
  • Comfortable Sitting for Long Periods
  • Bilingual / Spanish (a Plus)
Job Benefits
  • Competitive Pay
  • Bonus Pay
  • Daily Spiffs
  • 1099 Contractor
Employment Type
Full-time, Contractor
Industry
Collections
Job Location
Tucker, GA
Working Hours
9 AM - 5 PM
Base Salary
$13-$15 Per hour
Date posted
July 14, 2025
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